Reasoning It is believed that around 12% of absence from work in the UK is not genuine. If this figure is correct, this amounts to about 21 million lost days every year at an annual cost to the country of more than £1.5 billion. The main contributor to non-genuine absence is ‘pulling sickies’ i.e. employees calling in sick when they are not sick. To reduce this practice, the government is considering introducing lie detector technology to catch people out. The system, known as ‘Voice Risk Analysis’ (VRA), developed by the outsourcing firm Capita, can identify lies by picking up changes in a caller’s voice on the telephone. The system has already been successfully trialled by some local authorities to detect false benefit claims. Of these, Harrow Borough Council claims to have saved £420,000 during the year-long trial. If the system is introduced by employers, then many employees would think twice about lying.

206. Changes in people’s voices can be used to detect lies

	(a) True
	(b) False
	(c) Cannot say
	(d)

207. Voice Risk Analysis does not work when used over the telephone

	(a) True
	(b) False
	(c) Cannot say
	(d)

208. Harrow Borough Council has already used this system and saved an estimated £420,000 from the reduction in the number of ‘sickies’

	(a) True
	(b) False
	(c) Cannot say
	(d)

TOTAL

Detailed Solution

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